Have Questions? Call Us: (717) 506-0343
Have Questions? Call Us: (717) 506-0343
We realize how excited you must be to receive your dream dress and/or accessories! So we always do our very best to ship our items out the same day or by the next business day, once your payment has cleared.
We ship all of our gowns through the United Parcel Service (UPS) for United States addresses and the United States Postal Service (USPS) for International addresses. All of our gown shipments are sent fully insured and with signature required to insure that your gown arrives safely to your location. We provide a number of different shipping options for United States addresses, such as UPS ground, UPS 3 day, UPS 2 day or UPS overnight service, so that you can receive your dream dress as quickly as possible.
Our shipping rates include postage, full insurance, signature required (for gowns and select packages), and a small handling fee for packaging supplies.
Most of our smaller items (accessories), such as sashes, headpieces, veils, etc. will be shipped by the United States Postal Service (USPS) unless you would personally choose the United Parcel Service (UPS) service at checkout.
International addresses (Non-U.S.):
Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to making your purchase. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as “gifts” – US and International government regulations prohibit such behavior. Delivery time frames are only estimates. Your Dream Dress can not guarantee delivery time frames, since there could be possible delivery and custom delays beyond our control.
Please know that we are always happy to answer any questions that you may have about shipping your gown. Please feel free to contact us by email at customerservice@yourdreamdress.com or by telephone at 717-506-0343 and we will be glad to help.
