10th Anniversary ~ Halloween Sale
Now thru Sunday

31% OFF Sitewide*

Use Code: TREAT31

Call us at 717-506-0343

 

No Risk Return Policy

We are proud to say that we offer a wonderful "No Risk" Return Policy!

We know that you will love your designer gown and accessories! However, if you need to return an item, we are happy to help. We want to make sure that you feel confident purchasing your gown and accessories from Your Dream Dress and you’re thrilled with your purchase!

United States Brides:
When you receive the gown or accessory, you will need to contact us by email or telephone within (3) three days of receiving (signing for) to state if you will be keeping the item or returning it. The item would then need to be shipped back by UPS, Fedex or USPS, fully insured (for your protection) and be received by us within (7) seven business days in the same condition as it was sent. Once we receive the item back at our location we will inspect it and, if in the same condition as the item was sent to you, we will refund the price of the item. The shipping to you and from you would not be refunded, only the cost of the item.  If we would not hear from you within (3) three days of receiving (signing for) the item, we would consider the item satisfactory and no returns/refunds would be accepted.

International Brides:
When you receive the gown or accessory, you will need to contact us by email or telephone within (3) three days of receiving (signing for) to state if you will be keeping the item or returning it. The item would then need to be shipped back by the Postal Service, UPS or FedEx, fully insured (for your protection) and be received by us within (14) fourteen business days in the same condition as it was sent. Once we receive the item back at our location we will inspect it and, if in the same condition as the item was sent to you, we will refund the price of the item. The shipping to you and from you would not be refunded, only the cost of the item.  If we would not hear from you within (3) three days of receiving (signing for) the item, we would consider the item satisfactory and no returns/refunds would be accepted.  

Please feel free to call us at (717)506-0343 or email address directly at customerservice@yourdreamdress.com, if you have any questions.  We are always happy to help.

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